See below for our standard shipping and returns information. If you have a specific issue, please contact us and we will be happy to assist.
We are partnered with several couriers around Australia and the UK, to make sure your products arrive quickly, and safely. Depending no your location, shipping can take 1-7 days. You will receive a tracking code so you can see the progress of your order every step of the way.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact us.